What is RBAC (role-based access control)?
Assigning system permissions by job role — for example, sales staff see only their own customers, and only finance can confirm payments.
In detail
Setting permissions for each person individually is hard to manage. RBAC first defines roles, such as “Sales”, “Warehouse Supervisor” or “Finance”, assigns permissions to those roles, then places people in the matching roles. An AI agent can also be a role, able to perform only authorized actions.
For example
The “order digital worker” role can check stock and create draft orders, but cannot change prices or delete orders.
How companies use it
Follow the principle of least privilege: grant only the permissions needed to do the job. Adjust them promptly when people change roles or leave.
Common misconceptions
Giving AI admin rights for convenience. If something goes wrong or it is misused, the impact can be very wide.
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