What is human-in-the-loop?
Placing human review or approval at key points in an AI process, so that people always sign off on important decisions.
In detail
AI can handle most routine work, but some decisions have a large impact and a high cost if wrong, such as making payments, changing prices, or sending important messages externally. In a human-in-the-loop approach, the AI prepares the proposal and its basis, and a person confirms before it is executed.
For example
The AI automatically generates a supplier payment list, and the system makes payments only after the finance manager confirms each one.
How companies use it
Grade by risk: low-risk operations run automatically, medium-risk ones are spot-checked, and high-risk ones require human confirmation. Adjust step by step once operation is stable.
Common misconceptions
Confirmation turning into a formality, with people mechanically clicking “approve”. Give reviewers enough information and time so that confirmation is genuinely meaningful.
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