What is order automation?
Automatically handling order entry, checks, confirmation and routing, reducing the time spent and errors made in manual order processing.
In detail
Many companies receive orders by email, phone, WeChat or Excel, which must be keyed into the system by hand and then checked line by line for price, stock and credit limit. Order automation hands these steps to the system, and AI can also extract order details from emails or images.
For example
A customer sends an order email with a PDF attached; AI identifies the products and quantities and creates a draft order in the ERP, and once sales confirms it, the warehouse is notified automatically.
How companies use it
First measure order sources and processing times, then start automating with the source that has the highest volume and the most consistent format.
Common misconceptions
Skipping human confirmation. Misread orders go straight into shipping, and correcting them is costly.
Get started
Every change begins with a conversation
Whether you are still looking for direction or already have clear business needs, we would be glad to explore them with you.
Not sure where to start?
Start with a conversation.
A free 30-minute consultation with our team to explore what digital transformation could mean for your company.
Book a free consultationAlready have clear business needs?
We start by understanding your business.
Tell us about your company's current situation, management challenges and goals, and we will explore the right digital approach for you.
Explore servicesWe will reply within 48 hours