What is digital transformation?
Reorganizing business processes and management with digital systems and data, rather than simply moving paper-based work onto computers.
In detail
The core of digital transformation is not how much software has been bought, but whether the business has become faster, more accurate and more transparent as a result. It usually includes: moving business processes onto systems, managing data in a unified way, basing management decisions on data, and adjusting organizational habits accordingly.
For example
A wholesale company moves from taking orders by Excel and WeChat to handling orders, inventory and invoicing in one ERP, and managers can see real-time sales and inventory data every day.
How companies use it
Start with the processes that most affect operations, such as order-to-cash, get one main line running first, then expand step by step.
Common misconceptions
Treating transformation as an IT department project. Without business owners driving it and processes changing too, the system is hard to put to use even after it goes live.
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