What is a knowledge graph?
Organizes knowledge as “entities and relationships” — for example, how customers, products and orders relate to one another — making it easier for systems to search and reason.
In detail
Tables are good at recording the attributes of a single thing, while knowledge graphs are good at expressing the relationships between things. It links customers, products, suppliers, contracts and more into a network, and can answer cross-relationship questions such as “if this raw material has a problem, which customers' orders will be affected?”
For example
A batch of raw material fails inspection. Through the knowledge graph, you can quickly find the finished products that used this batch, the corresponding orders and the customers who received them.
How companies use it
Suited to scenarios with complex relationships that need tracing and relationship analysis, and can also work with RAG to improve the accuracy of AI answers.
Common misconceptions
Trying from the start to build one large graph covering the whole company. Building a small graph around one specific question is easier to show results with.
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