What is supplier management?

Managing supplier information, pricing, delivery performance and relationships in one place to reduce purchasing risk.

In detail

Supplier management covers keeping accurate supplier records and prices, tracking lead times and quality performance, regular evaluation and tiering, and lining up alternative suppliers for critical materials. With this information managed in one place, purchasing decisions are better grounded.

For example

System data shows that a supplier's on-time delivery rate over the past six months is only 70%, so the purchasing department adjusts order allocation and starts bringing in alternative suppliers.

How companies use it

Create a simple scorecard for your main suppliers covering at least price, lead time and quality, and review it every quarter.

Common misconceptions

Looking only at price. If the cheapest supplier is often late or inconsistent in quality, the total cost may be higher.

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